NEWS RELEASE
Mac Dan Aviation
27 Wright Way
Fairfield, NJ 07004
973-227-1180
May 21,
2008
MAC DAN AVIATION,
AVITAT
In
March 2008, Guyon Nelson, FBO Manager, received a phone call with some exciting
news. Mac Dan Aviation was the award
winner of the 2007 Gold PremierSpirit Award winner in exceptional performance in
service, training certifications, and quality control.
Additionally, Nydia Lopez, Customer Service Representative Supervisor,
ranked among the top 5 Customer Service Representatives among the AVITAT family.
Both the 2007 Gold Award and Mrs. Lopez’s hard work demonstrate Mac
Dan’s efforts to the two most important aspects of any FBO, safety
and service.
Mac
Dan Aviation has a completely remodeled FBO that serves the NYC Metro area.
This hidden treasure in

You know you are in good hands with Exxon PremierCare Certified &
NATA Safety 1st Certified Line Service Specialists.
As 2003 & 2004 PremierSpirit Silver and 2005 & 2007 PremierSpirit
Gold Award winners, Mac Dan Aviation looks forward to seeing you!
To learn more about Mac Dan Aviation, AVITAT Caldwell, please visit macdan.com or
avitat.com.
Nydia Lopez, an associate of Mac Dan Aviation,
located in Fairfield, NJ has been
named one of the best general aviation service representatives in the nation in
ExxonMobil's network of fixed-base operators (FBOs) who participated in
ExxonMobil Aviation's PremierSpirit Golden Employee Merit (GEM) program.
Lopez, whose company serves the general aviation
community flying into the surrounding NY area, landed this top honor based on
her outstanding delivery of customer service as rated through ExxonMobil’s
prestigious PremierSpirit program.
“PremierSpirit
GEM Winners like Nydia Lopez are an asset to the airfields and
communities they serve. The accomplishment not only reflects well on the FBO but
also reassures the local community that general aviation pilots visiting the
local airfield are receiving the highest levels of customer service and fuel
quality, when they visit an FBO with GEM Winners,” said Richard Oldham,
ExxonMobil Aviation's North America General Aviation Sales Manager.
In
its 19th year, the PremierSpirit GEM program asks customers to rate the FBO's
customer service offering and to specifically name a representative who has gone
the extra mile to provide stellar service. Based on this feedback, the award
winners are chosen. These winners
represent the top 2% percent of ExxonMobil Aviation-branded FBO service
personnel in the United States who participated in PremierSpirit.
Pilots and schedulers returned over 9,000 surveys in 2007, and Lopez
was among GEM winners recently announced.
“PremierSpirit
is a highly competitive and extremely beneficial program as it challenges our
FBOs to deliver customer care of a gold caliber in the general aviation
industry. Winners like Lopez have earned the utmost respect and praise of the
people we value most—the customers,” Oldham continued.
Mac Dan Aviation serves local and worldwide professional pilots who stop
at their facilities for refueling, catering and other needs.
Mac Dan Aircraft Services Lands Top Honor
April 22, 2004
Mac Dan Aircraft Services has been named one of the best general aviation facilities in the nation in ExxonMobil's network of fixed-based operators (FBOs).
Mac Dan, which serves the general aviation community flying into the Fairfield area, landed this top honor based on its outstanding delivery of customer service as rated through ExxonMobil's unique PremierSpirit program.
PremierSpirit winners are an asset to airfields and communities they serve. "Local citizens and visitors from around the world know they can count on receiving stellar service and dependable fuel when they visit a PremierSpirit Winner," said Melissa Overbay, ExxonMobil Aviation's Market & Programs Development Manager.
In its 15th Year, the PremierSpirit Program asks customers to rate the FBO in four areas: Customer Service, Image, Quality Control, and Business Performance. Based on this feedback, the award winners are chosen. These winners represent the top 20 percent of ExxonMobil Aviation -branded FBOs in the United States who participated in PremierSpirit. Pilots and Schedulers returned almost 18,000 surveys in 2003, and Mac Dan Aircraft Services was among winners recently announced.
Mac Dan Aviation Assists Civil Air Patrol
In Search and Rescue Training
March 20, 2003
Fairfield, NJ – Mac Dan Aviation (Mac Dan) and the Civil Air Patrol (CAP) worked together for the first time in conducting Search and Rescue training on Saturday, March 15, 2003 from 10am to 8pm. The joint venture was very successful and CAP has made plans to conduct future monthly search and rescue training at the Essex County based airport.
The Civil Air Patrol’s Search And Rescue Exercise was organized and conducted by Group 221 of the New Jersey Wing 22. Captain Tom Donohue and 1st Lt. John Donohue, Safety Officers from the Walter Schirra Jr. Composite Squadron, were responsible for the development and implementation of the SAREX (Search And Rescue Exercise). 1st Lt. Peter Bruck, Commander of the Lone Eagle Composite Squadron of Morristown, provided liaison between the FAA, Mac Dan Aviation and the Civil Air Patrol. Sixteen search and rescue missions were conducted throughout Northern New Jersey using CAP’s own airplanes.
The talents of CAP members have augmented the Air Force in search and rescue relief since CAP’s formation in 1941. The Emergency Services Mission includes search and rescue and disaster relief operations. CAP has assisted the nation in times of disaster and in emergency situations in the past and now is becoming a vital part of our Homeland Security.
CAP is the civilian auxiliary of the U.S Air Force and is organized along military lines. Nationwide there are more than 1,700 units, with more than 60,000 members and over 500 light aircraft. For more than 60 years, CAP has performed three congressionally mandated missions: Aerospace Education, Cadet Programs and Emergency Services.
"The Civil Air Patrol is an organization which encourages our young people to become responsible citizens through educational and volunteer pursuits," said Guyon Nelson, Man Dan's FBO Manager. "The Civil Air Patrol provides much needed support in search and rescue as well as aerial surveillance. Mac Dan is very happy to be a part of this fine organization by helping them with a base of operations and support for their monthly practice missions."
For more information on the Civil Air Patrol please visit www.capnhq.gov.
About Mac Dan Aviation
Mac Dan Aviation is a full service FBO with over 30 years experience in the aviation industry. Mac Dan is a leading provider of personal, executive and corporate aviation services including aircraft consulting, aircraft purchases and sales as well as aircraft management. Mac Dan also offers services such as fuel, maintenance, hangar and tie down rentals, pilot lounge, flight planning, flight school and much more. Mac Dan can be found online at
www.macdan.com.